We have resolved the issue with Philanthropy Cloud login and authentication. All Philanthropy Cloud systems are now functioning normally, and we apologize for the disruption. Please see https://status.salesforce.com/generalmessages/697
for ongoing updates on the underlying issue, which may be affecting other Salesforce services.
May 11, 18:45 PDT
We are continuing to see recovery and at this time we are moving to monitor the recovery. We sincerely apologize for this inconvenience and will update this page once this is resolved.
May 11, 18:07 PDT
We are beginning to see recovery, and we are continuing to investigate the issue with login and authentication. Additional teams have been engaged to assist. Next update 30 minutes or sooner as information becomes available.
May 11, 17:33 PDT
Philanthropy Cloud is impacted by a broader outage that is affecting multiple services across Salesforce. Some key features and functionality may not be available. We are aware of the problem and are working to resolve this as quickly as possible. We sincerely apologize for this inconvenience and will update this page once this is resolved.
May 11, 15:37 PDT
Philanthropy Cloud is experiencing an issue that is affecting multiple customers. We will provide additional updates as more details become available.
May 11, 14:58 PDT